Terms of service

TERMS OF SERVICE

Last updated: June 1, 2026

OVERVIEW

This website is operated by ReliefLab. Throughout the site, the terms "we", "us" and "our" refer to ReliefLab. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least 18 years of age. You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses or any code of a destructive nature.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. We reserve the right to modify or discontinue the Service at any time without notice.

SECTION 3 — PRODUCTS

All products are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice.

SECTION 4 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

SECTION 5 — PAYMENT

We accept Visa, Mastercard, American Express, PayPal, Shop Pay, and FSA/HSA cards. All prices are in USD. Your card is charged at the time of purchase.

SECTION 6 — SHIPPING

We ship to the United States. Orders are processed within 1-3 business days. Estimated delivery is 5-10 business days after processing. Free shipping on orders over $75. We are not responsible for delays caused by customs or carrier issues outside our control. See our full Shipping Policy for details.

SECTION 7 — RETURNS AND REFUNDS

We offer a 30-day pain-free guarantee. If you are not satisfied with your purchase within 30 days of delivery, contact us at support@relieflab.com for a full refund. See our full Refund Policy for details.

SECTION 8 — HEALTH DISCLAIMER

Our products are designed for general wellness purposes. They are not intended to diagnose, treat, cure or prevent any medical condition. Always consult your physician before using any health device, especially if you have a pre-existing medical condition, are pregnant, or have an implanted medical device such as a pacemaker.

SECTION 9 — THIRD-PARTY LINKS

Our store may contain links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of these sites and we have no liability for any harm related to third-party sites.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 — ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors and to update information at any time without prior notice.

SECTION 12 — LIMITATION OF LIABILITY

ReliefLab shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of our products or services.

SECTION 13 — GOVERNING LAW

These Terms of Service are governed by the laws of the State of California, United States.

SECTION 14 — CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

ReliefLab
Email: support@relieflab.com
Website: relieflab.com
Location: California, United States